Privacy Policy
Last updated: 15 January 2026
Allan Real Estate Pty Ltd
ABN 48 150 692 381
714 Anzac Highway, Glenelg SA 5000
Email: hello@allanre.com.au
1. Introduction
Allan Real Estate Pty Ltd (“we”, “us”, “our”) is committed to protecting the privacy of personal information we collect and hold. This Privacy Policy explains how we collect, use, disclose, store and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. Personal Information We Collect
We may collect personal information including, but not limited to:
Buyers, Sellers and Landlords
- Full name
- Residential and postal address
- Phone number and email address
- Identification documents (such as driver’s licence or passport, where required)
- Financial information, including bank details for trust account payments
Rental Applicants and Tenants
- Identification documents
- Proof of income
- Rental history and references
- Vehicle details
- Emergency contact details
Website Users
- IP address
- Cookies and analytics data
- Information submitted via website enquiry forms
3. How We Collect Personal Information
We collect personal information through a variety of methods, including website forms, third-party platforms, in-person meetings, phone calls, email correspondence, referees, previous property managers, and government or verification services where permitted or required.
4. Purpose of Collection
We collect and use personal information for selling and leasing property, providing property management services, tenant screening, marketing and communications, trust accounting, payment processing, and legal or regulatory compliance.
5. Disclosure of Personal Information
We may disclose personal information where necessary to landlords (only where legally permitted), conveyancers, solicitors, tradespeople, contractors, trust accounting providers, IT and cloud service providers, and government authorities where required by law.
We do not sell, rent or trade personal information to third parties under any circumstances. Personal information is only disclosed where necessary to provide our services or where required or authorised by law.
6. Overseas Disclosure
Some service providers may store data on servers outside Australia. We take reasonable steps to ensure overseas recipients handle personal information consistently with Australian privacy laws.
7. Marketing Communications
We may send marketing communications by email or SMS. Recipients can opt out at any time.
8. Storage and Security
We use password-protected systems, restrict staff access, store physical records securely, and retain records only as required by law.
9. Access and Correction
Individuals may request access to or correction of their personal information by contacting us. We will respond within a reasonable timeframe.
10. Privacy Complaints
Complaints may be directed to:
Director – Brad Allan
Email: brad@allanre.com.au
Phone: 08 7120 7299
11. Changes to This Policy
This policy may be updated from time to time. The current version will always be available on our website.